Published Dec 30, 19
6 min read

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It was tough to catch my teeth color effectively on pictures to reveal the distinction, but I have included them regardless. The Set comes effectively packaged with a quick guidebook, teeth shade guide, the LED-mouth piece, and the serum tubes. The LED-mouth piece includes a 4-multi-end cable including lightning, USB-C, USB-A, and a micro USB for use with various devices.

Television itself was the most complicated part of the procedure for me, as it does take a few clicks to get serum to begin streaming; however, the Snow website has a great FAQ section with videos to describe common concerns! As far as comfort and safety, the light itself is LED not UV as I initially believed when I saw a glowing light - .



Snow declares that their product is perfect for sensitive teeth, and I can testify to this being a legitimate statement for my own experience, as oftentimes my gums are delicate to even brushing. I have actually not been troubled by the serum at this time. I will also consist of that the mouth piece itself rests comfortably.

I find myself eagerly anticipating the next use, even early on, which for someone who is not big into oral health that is quite the task. . Overall, I am eagerly anticipating the ongoing progress and upkeep.

BBB stays operational and concentrated on serving our business community. Find out more (). . Submit a Complaint308 total problems in the last 3 yearsof those, 250 complaints were closed in last 12 monthsAdvertising/SalesBilling/CollectionsDelivery IssuesGuarantee/WarrantyProblem with an Item or ServiceTotals08/03/2020I put my order with discount code SMILE only still to be charged $149, i have been emailing this company since 6/21/20 concerning this matter so I can be partially refunded or compensated in some way and still no response.

Then by 7/31/2020 the LED light stopped working. I called immediately to advise of my issues only to be informed i need to wait 24-48 hours for assistance. This item is costly why do i need to wait and now i see just the red light in the cordless mouth piece triggers the serum, why isn't this provided to all customers.

Please describe our return policy for any returns or exchanges (). For upgrades, please send a query to our support group to ******************* Better Business Bureau: I have examined the action made by the company in referral to problem ID ********, and discover that this resolution would be acceptable to me.

Regards, Sherona S ****** Snow replied that the solved this problem, they did not resolve nobody called, my mouthpiece is not working meaning the LED light no longer comes on no matter what gadget i plug it up to the least they can do is send me a brand-new one i paid $149 why are they so non chalant.

please re-open this as i will not stop till they at least acknowledge that i need a brand-new mouth piece or and acknowledge the promotion code not working. thank youNo query discovered from customer to client service. Customer has reached out to client by means of e-mail. 07/08/2020Purchased product from organization May 2020 and didn't receive the item till I sent out a message of not receiving it - .

The envelop both inside as well as outside was damp from the damaged contents inside the envelop. I have actually called many times let messages along with sent emails,( 3 with photos to this service). I desire my cash returned in the quantity of $149. 00 due to the fact that I can't utilize the product.

I comprehend that we remain in a pandemic, however, somebody at this company must reach out to a client via text or e-mail to correct a customers issues I will not utilize this item and want a refund due to my hassle and the lack of concern for my problems - . .

we excuse the trouble. The order number was **********************. The order verification # is # **** ********. Sent from my iPhoneDuring the pandemic the return duration was extended as it caused delays in shipments. ********************************* To Whom This May Concern: I sent out several emails to this business and also called a number of times and left numerous messages.

It was that the plan was damaged and late. The package was damaged and not functional. It was truly damp and I did not open it considering that it was so severely harmed. I would like a refund of the purchase price ($ 149) due to the fact that the item was not up to standard when it was provided.

Please email me back and let me know what can be done to protect my refund. Thank you. Mrs. ****************** 06/25/2020I purchased the Snow Bleaching Kit Wired for $111. 75 in late December 2019. I looked into the various Bleaching Kits the Pro's and Con's and Snow showed a 5 year guarantee on devices and an one month warranty if the gadget did not work for you.

They billed my Charge card Business April 6, 2020 and I got the set April 25, 2020. I started using the kit April 26, 2020 per the directions. I have actually utilized other lightening gadgets in oral workplaces and over the corner and all of them worked other than they were not easy to use so I had an idea of what I ought to anticipate.

I knew something might not be right since all whiteners had been able to lighten these stains. I began emailing the assistance personnel right away May 8, 2020 and discussed in information my issues. Each time I would email customer assistance I would place on email 5th Notification, 6th Notification etc.

NO CUSTOMER SUPPORT so I emailed and text "I would like a refund period". Today June 25, 2020 I got a call from a SNOW employee Nicolas who said this wasn't his job to call consumers however thought, he would take time to call and see if he could help.

There are wired and cordless devices he ask what I had, I said, "I didn't see an option simply the wired" He stated, the wireless had the blue and red LED lights which activate the serum, the wired did not offer both that's why my own wasn't working. I request a refund or exchange I was not granted either.

No need to make a return. Refund has actually been processed. Please enable 5-7 organization days for refund to be processed. A gift and letter are being mailed to consumer and will be delivered within the next 3-4 business days. I believed long and hard on what complaint to inspect on BBB's checklist in regards to how the person that called me from SNOW BIOLABS tried to verbal Bully me into tucking my tail and letting the issue go saying "you are the only person we understand about that our item has not worked for them.

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